Girl Geekette dotNet

Windows 9x and ME users:

A) Use Regedit.exe to navigate to: HKEY_LOCAL_MACHINESystemCurrentControlSetServicesWinsock. 
B) Export the Winsock key to a Winsock.reg file, to save it. 
C) Delete the Winsock key. 
D) Navigate to: HKEY_LOCAL_MACHINESystemCurrentControlSetServicesWinsock2.
E) Export the Winsock2 key to a Winsock2.reg file, to save it.
F) Delete the Winsock2 key.
G) Exit Regedit.exe.
H) Control Panel / Network and Dial-up Connections.
I) Right-click Local Area Connection and press Properties.
J) Select Internet Protocol (TCP/IP) and press Uninstall.
K) After uninstalling TCP/IP, shutdown and restart your computer.
L) If TCP/IP is NOT automatically re-installed, use Control Panel / Network and Dial-up Connections.
M) Right-click Local Area Connection and press Properties.
N) Press Install.
O) Press Protocol / Add.
P) Select Internet Protocol (TCP/IP) under Network Protocol, possibly under Microsoft, and press OK.
Q) After the TCP/IP install, power off and power on your external modem, or shutdown and restart your computer.

*If it asks for widows files, try to use ones off of a CD even if you have *.CAB files on the computer. This can ensure you are using uncorrupted files to reinstall from.

If you do have a Windows XP CD, you can use Netdiag

You must install the Support tools from the XP CD if they are not already installed.

Use a retail XP CD and follow the following steps to install the Support Tools
        A) Insert the CD and browse to the Support\Tools folder
        B) Double-click on the setup file
        C) Go through the prompts until you get to the "Select An Installation Type" screen
        D) Select Complete and click Next

Once setup completes or if the Support Tools are already installed:
        A) Open a command prompt.
        B) Type "netdiag /test:winsock" (without the quotes) and press Enter

It will return the test results for several network components including the Winsock. .For more details on the test, you can add /v at the end of the command. This will set it to verbal.